PURPOSE

The Senior Manager, Process & Policies and Internal Control will be responsible for designing, implementing, and continuously improving the company’s processes, policies, and internal control framework to ensure operational efficiency, compliance with applicable laws and regulations, and the safeguarding of company assets.

THE JOB

• Lead the design, documentation, and implementation of efficient and effective business processes across all functions.
• Establish and maintain a robust internal control environment in line with IFRS/ICFR principles.
• Develop and monitor internal control activities to prevent and detect errors, fraud, and inefficiencies.
• Work with Business Assurance and Compliance teams to embed controls into business processes.
• Promote a culture of continuous improvement by training and guiding teams on process efficiency and control awareness.
• Lead a team of process analysts, policy officers, and control specialists.

THE PERSON MUST

• Have an in-depth understanding of internal control frameworks, business process optimization, and risk management.
• Possess strong analytical and problem-solving skills to identify control gaps and recommend effective solutions.
• Be proficient in the use of ERP systems and data analytics tools for control testing and performance tracking.
• Exhibit excellent leadership, communication, and stakeholder management abilities.
• Maintain the highest standards of integrity, objectivity, and accountability in all reviews and recommendations.

Be able to drive continuous improvement initiatives that strengthen governance and operational efficiency.

QUALIFICATIONS

• Bachelor's degree in accounting, finance, or related field.
• Relevant certification in Internal Control (COSO, CICP, etc.).

EXPERIENCE

• Minimum of 10 years of post-qualification experience, with at least 3 years in a similar role.