PURPOSE ​

To Coordinate and oversee loading and dispatch activities to ensure timely and efficient operations while adhering to standard processes and procedures. Optimize delivery planning to prevent customer stockouts and maintain smooth logistics operations.

THE JOB​

• Coordinate loading and dispatch activities in line with standard processes and procedures.
• Monitor customer schedules and proactively plan deliveries to prevent stockouts.
• Supervise and manage the despatch team to prevent zero-value transactions.
• Engage registered transporters for truck allocation and optimize fleet usage.
• Minimize internal and external demurrage for dedicated trucks through efficient scheduling.
• Prepare and submit daily delivery loadout reports for tracking and analysis.
• Notify corporate and dealer customers, as well as the sales team, about deliveries.
• Evaluate dispatch performance metrics and implement continuous improvement strategies.

THE PERSON MUST ​

• Possess strong knowledge of dispatch, loading, and warehouse operations processes.
• Demonstrate the ability to coordinate daily loadout activities efficiently while adhering strictly to standard operating procedures.
• Have proven experience in delivery planning and the ability to proactively prevent customer stockouts.
• Be capable of engaging and managing registered transporters for effective truck allocation and optimal fleet utilization.
• Have advanced proficiency in Microsoft Excel (including data reconciliation, pivot tables, and reporting functions).

QUALIFICATION

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.

EXPERIENCE​

• 3–5 years of experience in logistics, dispatch, or supply chain operations.
•  Experience in the fast-moving consumer goods (FMCG) or manufacturing sector.