PURPOSE ​

To ensure efficient administration of regional sales operations by managing sales data, supporting field sales teams, coordinating logistics, and optimizing processes to drive sales effectiveness.

THE JOB​

• Manage and maintain accurate sales records, reports, and performance analytics.
• Support the regional sales team by ensuring seamless administrative processes and compliance with company policies.
• Coordinate sales logistics, including order processing, stock availability, and delivery tracking.
• Monitor sales team performance and ensure timely reporting of key performance indicators (KPIs).
• Develop and implement efficient sales support processes to improve productivity.
• Liaise with finance and supply chain teams to ensure proper invoicing, payment processing, and stock reconciliation.
• Facilitate communication between regional sales teams and the national sales administration office.

THE PERSON MUST ​

• Have a strong understanding of end-to-end sales administration processes, including order processing, stock coordination, delivery tracking, and the order-to-cash cycle.
• Have proven ability to analyze sales performance data, KPIs, and regional reports to identify trends, gaps, and operational inefficiencies.
• Have strong proficiency in Microsoft Excel (including Pivot Tables, advanced formulas, and dashboard reporting) and the capacity to generate accurate, data-driven sales insights.
• Have hands-on experience with CRM and ERP systems for sales reporting, invoicing coordination, and stock reconciliation.

QUALIFICATION

• HND/Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Certification and proficiency in Advance Excel, ERP/CRM systems (e.g., Salesforce, Dynamics 365) is high important.

EXPERIENCE​

• 5–8 years of experience in sales administration, operations, or a similar role.
• Experience in FMCG sales operations and process improvement is an added advantage.