PURPOSE ​

Oversee and manage dispatch operations to ensure timely and accurate delivery of goods. Coordinate logistics activities, optimize processes, and maintain compliance with safety and regulatory standards while improving operational efficiency and cost-effectiveness

THE JOB​

• Supervise and coordinate daily dispatch operations to ensure on-time delivery of goods.
• Monitor vehicle movements and optimize delivery routes for efficiency.
• Ensure compliance with transportation regulations, safety standards, and company policies.
• Manage dispatch personnel, including scheduling, training, and performance evaluation.
• Collaborate with warehouse, logistics, and supply chain teams to ensure smooth dispatch operations.
• Analyze dispatch data and prepare reports to support performance improvement.
• Resolve delivery delays, operational issues, and customer complaints promptly.
• Maintain accurate records of dispatch transactions, vehicle logs, and fuel usage.
• Implement cost-saving initiatives to improve dispatch efficiency.
• Ensure proper maintenance, availability, and utilization of fleet to minimize downtime.

THE PERSON MUST ​

• Demonstrate strong leadership and team management skills.
• Possess excellent communication and coordination ability.
• Have strong analytical skills for route planning and cost control.
• Be able to work under pressure and handle operational challenges.
• Show high level of accuracy and attention to detail.
• Be proficient in logistics / dispatch management systems and Microsoft Office tools.

QUALIFICATION

• HND/Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Professional certification in Logistics, Transport Management, or Supply Chain is an – Added advantage.
• Advanced certification in fleet or transport operations is an added advantage

EXPERIENCE​

• Minimum of 5 years experience in dispatch, logistics, or transport management.
• Experience in FMCG, manufacturing, or transport industry is an added advantage