PURPOSE 

To track and monitor all trucks/drivers to improve operational efficiency

THE JOB​

• Track and monitor truck movement to improve turnaround time (TAT) and maximize fleet efficiency, utilizing data analytics and performance metrics to inform decision-making.
• Monitor and report instances of idle trucks at loading locations and in transit, helping to improving loading and offloading efficiency as well as in-transit delays.
• Contribute to the preparation of daily, weekly, and monthly reports, using reporting tools to provide insights that support operational improvements.
• Monitor and take log of customer complaints by utilizing toll-free lines and other communication channels to assist in resolving issues promptly, aimed at maintaining high customer satisfaction.
• Escalate/caution bad driving behaviors by drivers while in-transit using the tracking device e.g. Over speeding.
• Track for renewal and issuance expired truck documents, facilitating compliance with regulatory requirements and easing the administrative load on drivers.
• Install and maintain all trucks tracking devices.

THE PERSON MUST ​

• Have strong analytical and problem-solving abilities.
• Possess excellent communication and interpersonal skills.
• Be detail-oriented with a high level of accuracy in reporting.
• Demonstrate the ability to monitor and interpret tracking data effectively.
• Have good organizational and coordination skills.

QUALIFICATION

• Diploma/OND in a relevant discipline.
• Professional certifications in Logistics, Fleet Management, Transportation, Data Analytics, or related fields will be an added advantage..

EXPERIENCE​

• Minimum of 2 years' experience in Data Tracking, Fleet Monitoring, Transportation Operations, or a related role.
• Experience using GPS tracking and fleet management systems.