PURPOSE ​

The Dispatch Manager is responsible for ensuring the seamless, efficient, and cost-effective provision of outbound logistics and transportation services. The role coordinates all loading and dispatch activities to ensure products are delivered to customers in the shortest possible time, in the right quantity, and in excellent condition, while maintaining compliance with company policies, regulatory requirements, and operational standards.

THE JOB​

• Participate in the development and implementation of annual logistics plans, work program, and budgets.
• Coordinate and manage all dispatch operations to ensure timely loading, truck turnaround, and customer deliveries.
• Monitor logistics performance, identify process gaps, and implement innovative solutions to improve efficiency and service delivery.
• Ensure all transportation and dispatch activities comply with applicable laws, regulations, and company requirements.
• Liaise with regulatory authorities, transporters, and third-party logistics providers to facilitate smooth operations.

THE PERSON MUST HAVE​

• Possess strong knowledge of logistics, transportation, dispatch, and warehouse operations.
• Have strong planning, scheduling, and coordination capabilities.
• Possess sound analytical and problem-solving skills with the ability to improve operational performance.

QUALIFICATIONS​

• B.Sc. or HND in Logistics, Supply Chain Management, Business Administration, Transport Management, or any related discipline.
• Professional certification in Logistics and Supply Chain Management will be an added advantage.

EXPERIENCE​

• Minimum of five (5) years' experience in logistics, transportation, dispatch, warehouse, or supply chain operations.
• Experience within an FMCG, manufacturing, or distribution environment will be an added advantage.