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Vacancy Details
DISCLAIMER!!!
FMN is an equal employment opportunity company and will under no circumstance request applicants to pay money or give any personal items of monetary value to our company or any agency.
SITE IT SUPPORT OFFICER​ - GOLDEN PENNY PASTA, AGBARA, LAGOS STATE
PURPOSE OF THE JOB
Responsible for overseeing seamless IT operations at the site, serving as the primary IT contact point for maintaining site technology infrastructure, providing expert technical support and effective implementation of IT policies.
THE JOB
- Ensure the availability and reliability of the network, servers, and other critical IT infrastructure.
- Acting as a liaison between the site and HQ IT Unit to ensure alignment with company-wide IT strategies and initiatives.
- Educating users on IT tools, systems, and best practices.
- Maintaining site-specific IT documentation, such as SOPs and inventories.
- Collaborating on IT migrations, upgrades, and installations.
- Monitoring client systems for updates, patches, antivirus definitions, and compliance metrics.
- Resolving IT incidents promptly to minimize downtime.
- Managing the configuration and installation of approved software and hardware on company devices. Etc.
THE PERSON MUST
- Have excellent customer service, strong interpersonal and effective communication skills.
- Able to collaborate and engage with cross functional business stakeholders.
- Possess analytical and problem-solving abilities.
- Possess the ability to organize resources and establish priorities.
- Be able to work independently and collaboratively with a team.
- Have a keen eye for details.
QUALIFICATION
- First degree (BSC/HND) in Computer Science or related courses.
- IT Information Library (ITIL) & Microsoft certification.
- Security & network certification are added advantages.
EXPERIENCE
- 3 years' experience in a similar capacity.
- Knowledge of current trends and developments in information technology.
