PURPOSE

To Oversee and manage dispatch operations to ensure timely and accurate delivery of goods. Coordinate logistics, optimize processes, and maintain compliance with safety and regulatory standards while improving efficiency and cost-effectiveness.

THE JOB

• Supervise and coordinate daily dispatch operations to ensure on-time delivery.
• Monitor vehicle movements and optimize routing for efficiency.
• Ensure compliance with transportation regulations, safety protocols, and company policies.
• Manage dispatch personnel, providing training and performance evaluation.
• Collaborate with warehouse, logistics, and supply chain teams to streamline dispatch activities.
• Analyze dispatch data and generate reports for performance improvement.
• Resolve delivery issues, delays, and customer complaints promptly.

Maintain accurate records of dispatch transactions, vehicle logs, and fuel usage.

THE PERSON MUST

• Have excellent communication and interpersonal skills.
• Be able to plan and optimize delivery routes for efficiency.
• Be tech-savvy, with experience using dispatch or fleet management software and GPS systems.
• Be highly organized and capable of managing multiple dispatch activities.

QUALIFICATIONS

• B.Sc. or HND in Logistics, Supply Chain Management, Business Administration, or a related field.

EXPERIENCE

• Minimum of 5 years’ experience in in dispatch/logistics management.