PURPOSE

To Coordinate and oversee loading and dispatch activities to ensure timely and efficient operations while adhering to standard processes and procedures. Optimize delivery planning to prevent customer stock outs and maintain smooth logistics operations.

THE JOB

• Coordinate loading and dispatch activities in line with standard processes and procedures.
• Monitor customer schedules and proactively plan deliveries to prevent stock outs.
• Supervise and manage the dispatch team to prevent zero-value transactions.
• Engage registered transporters for truck allocation and optimize fleet usage.
• Minimize internal and external demurrage for dedicated trucks through efficient scheduling.
• Prepare and submit daily delivery load out reports for tracking and analysis.
• Notify corporate and dealer customers, as well as the sales team, about deliveries.
• Ensure strict compliance with safety rules and regulations in all dispatch activities.
• Evaluate dispatch performance metrics and implement continuous improvement strategies.

THE PERSON MUST

• Have strong communication and interpersonal skills.
• Be safety-conscious and ensure strict adherence to safety regulations.
• Have leadership skills with experience supervising or coordinating a dispatch or logistics team.
• Be detail-oriented, with the ability to track and report dispatch performance accurately.

QUALIFICATIONS

• B.Sc. or HND in Logistics, Supply Chain Management, Business Administration, or a related field

EXPERIENCE

• Minimum of 3 years’ experience in a similar role.